Welcome to Customer Connection

Customer Connection Portal


Support case management is now available on the Customer Care Hub
for restored and available products. If you do not have a
Customer Care Hub account, you can request access via the
Request Account page. Please note access cannot be granted
until your product is restored. For current product status,
visit Optum Solution Status.

Product Terms and Conditions


The Third Party Terms Portal has moved to Download Connect.
To obtain access credentials please email Download Connect
Support at : [email protected]